
What Happens When You Call Our Home Lockout Service
A home lockout is stressful, but it doesn't have to be destructive. When you call our home lockout service, we first walk you through a few quick checks over the phone: Is there a spare with a neighbor or family member, is a back door or garage entry unlocked, and is anyone or anything (like a stove left on) at immediate risk inside. If you're simply locked out of your house and need in, we dispatch the nearest technician and give you an honest arrival window based on where you are in the Rochester area.
When our tech arrives, we verify that you're the homeowner or legal occupant before any work begins — a simple ID and proof-of-address step that protects you and your household. From there we use professional, non-destructive methods to get you back inside whenever the hardware allows, whether it's a standard door knob lock, a deadbolt, or an older mortise lock. We don't drill or damage good hardware unless it's the only safe option, and we'll always explain why before we do.
Wondering what to do if locked out of your house in the middle of the night? Stay somewhere safe and well-lit, don't force a window (that's how injuries and bigger repair bills happen), and call (704) 850-6756 — we answer 24/7. The exact price depends on the time of day, how far we travel to reach you, and the type of lock involved, and we confirm that figure with you up front before we touch anything.


